Shipping Policy

Thank you for shopping with uSolder.

Order Processing

Orders are typically processed within 1–3 business days. During periods of high demand or holidays, processing times may be slightly longer.

Once your order has shipped, you will receive a confirmation email with tracking information (when available).

Shipping Destinations

We currently ship to Canada and the United States. Additional destinations may become available in the future.

Customers are responsible for any applicable customs duties, taxes, import fees, or brokerage charges imposed by their country.

Delivery Times

Estimated delivery times begin after your order has been shipped and are not guaranteed.

• Canada: 2–8 business days
• United States: 4–10 business days
• International: Delivery times vary by destination.

Shipping Costs

Shipping charges are calculated during checkout based on your location and the selected shipping method.

Lost or Damaged Shipments

If your order arrives damaged or appears to have been lost in transit, please contact us within 14 days of the expected delivery date at support@usolder.com. We'll work with the shipping carrier to resolve the issue as quickly as possible.

Incorrect Shipping Information

Please ensure your shipping address is accurate before placing your order. Orders returned due to an incorrect or incomplete address may require additional shipping charges for reshipment.

Delivery Delays

We are not responsible for delays caused by shipping carriers, customs processing, severe weather, or other circumstances beyond our control.

Questions

If you have any questions regarding shipping, please contact us at support@usolder.com.